A man from Gallup Polls called Demetrios yesterday to take nine-minute (!) survey on how satisfied he was with his recent hospital experience. You know the sorts of questions: Did the nurses treat you with respect? Did they explain things to you in a way you could understand? (Well, yes, but then Demetrios is a doctor...)
So Demetrios went through the first 8 minutes of this and then we got to the section where the answers ranged from Strongly Agree to Strongly Disagree:
"I am proud to have been cared for at XYZ Hospital." Proud to have been sick in a hospital?
"I cannot imagine a world without XYZ Hospital." ???????
Demetrios laughed for a good five minutes over those, and when he recovered, he was rather annoyed.
Health care costs might be reduced by a good bit if hospitals were not paying polling companies to ask how eager I am to be hospitalized there again.
P.S.) Another way to reduce hospital costs would be to save those multi-thousand dollar, computerized beds that do everything but count your hiccups for patients who really need them.
Saturday, April 16, 2011
Gimme a Break!
Posted by Anastasia Theodoridis at 1:05 AM
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1 comments:
"Health care costs might be reduced by a good bit if hospitals were not paying polling companies to ask how eager I am to be hospitalized there again."
Amen to that, sister!
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